Connect your own domain

1. 1
   Open Domains
   Go to Domains and choose Add a domain. Type it without “www” or “https”.
2. 2
   Pick how to connect
   We look up who runs your DNS and recommend the fastest way, marked “Best”. You can switch methods at any time.
3. 3
   Prove it's yours, then set up mail
   First a verification record proves the domain is yours. Then the sending records (SPF, DKIM) and finally MX, which moves incoming mail to us.

API key (about 2 minutes). Create an API key at your DNS provider and paste it in. Add the verification record yourself: once it shows the domain is yours, we add the mail records (DKIM, MTA-STS and, when you choose, MX) and keep them up to date. SPF and DMARC stay yours: we show you the values to add, merged with any you already have. The key is kept only on our mail server, never shown again, and you can remove it any time. If the records still aren't published 2 hours after verification, the domain shows a note. Supported providers include Cloudflare, GoDaddy, IONOS, Namecheap, Porkbun, Gandi, OVHcloud, Hetzner, DigitalOcean, Amazon Route 53, Azure DNS, Google Cloud DNS, Vercel, Netlify, Hostinger and netcup, among many others. The app tells you when yours is one of them.

Guided records (about 5 minutes). Copy a few records into your DNS provider's settings. While the page is open we check every 15 seconds and tick each record off as it appears, usually within a minute of saving.

The app shows the exact values for your domain, with copy buttons. They look like this:

We keep checking in the background, so you can close the page:

• Every 10 minutes for the first two days, then hourly, until the domain is live. Live domains are checked daily.
• Check now on the domain's page runs a check right away.
• Statuses: Waiting for DNS (nothing proven yet), Almost there (verified, mail records pending), Live, and Needs attention if a record changes later. A domain that isn't proven within 14 days shows Stalled.
• We email you when the domain is ready for email, and if its MX or DKIM records change after it went live (at most once every 12 hours).
• Until a domain is verified, other accounts can add it too: the first to publish its verification record gets it, so add that record first.

Once the domain is live (ownership, SPF, your DKIM signing keys and MX all check out), open it in Domains and go to Addresses. Everything below happens there.

1. 1
   Add your address
   Add alias gives your inbox another address, like you@yourcompany.com or hello@yourcompany.com. Mail to it arrives with the rest of your mail, and you can send from it: it shows up in the From menu when you write. Every alias counts toward your plan's aliases.
2. 2
   Make it your main address
   Make main turns an alias into the address you send from by default. You can sign in with it too, and the address you always used keeps working (for signing in, in your mail apps and for incoming mail). Switch back any time, here or in Settings → Addresses.
3. 3
   Invite your team
   On Business, Add mailbox creates a separate inbox for someone else, with its own password. We email them a link (it works for 7 days); they choose their password themselves, so you never see it. Each mailbox takes a seat, and one seat is yours. The team shares one pool of 30 GB per seat.

• Catch-all (Plus and up): mail to addresses that don't exist on your domain lands in your inbox instead of being returned. Handy for typos and one-off addresses; it also catches more spam.
• postmaster@ and abuse@ are added for you and deliver to your inbox. Every mail domain needs them: mail providers and blocklists write there when something goes wrong. They don't count toward your aliases.
• admin@, administrator@, hostmaster@ and webmaster@ can only deliver to your own inbox, never to someone else's mailbox: certificate authorities send domain-ownership checks to them.
• Addresses can use letters, numbers, dots, dashes and underscores (up to 64), starting and ending with a letter or number.

If your account is suspended or its sending is paused, the mailboxes you manage can't send either; people can still sign in and read their mail.

To remove a domain, remove its mailboxes, aliases and open invitations first, then choose Remove on the domain's page. Records you added at your DNS provider stay there until you delete them. Questions: contact us.