Plain promises, in writing.
The agreements, policies and safeguards behind ExitoMail, Exito Vault and Exito Transfer. Each one starts with a summary in plain words, and every page can be saved as a PDF.
Our promises
Not now, not on the free plan, not ever. Your inbox is not ad inventory.
No analytics, no ad trackers, no tracking pixels. Only strictly necessary cookies.
We never sell, rent or share your data for advertising. Not in any form.
Mail, stored files and backups are kept in Germany and the Netherlands, and transfers in the EU. We are a US company: the Privacy Policy explains what that means.
Agreements
Privacy
Safety & trust
Company
Trust, at a glance
Our security program is modelled on ISO/IEC 27001:2022 and ISO/IEC 27701 (we are not certified), and our policies follow the GDPR and the EU Digital Services Act. Details are in the security overview.
- Mail & filesWasabi, region EU-Central-2 (Frankfurt, Germany)
- BackupsWasabi, region EU-Central-1 (Amsterdam, Netherlands)
- Exito TransferCloudflare R2, in the EU jurisdiction
- EncryptionAt rest by our storage providers, TLS in transit, MTA-STS for mail
- RetentionTrash and spam purged after 30 days, logs after 30 days, backups after 30 days
Talk to a person
Every address below reaches our team. Tools may help us sort messages, but you can always reach a person.
Who we are
ExitoMail is operated by the company below, which is responsible for the service and, for most of the data we process, the data controller. Full details are in our Imprint.
- Company
- EXITO Media LLC
- Legal form
- Limited liability company (LLC), Wyoming, United States
- Registration
- Wyoming Secretary of State, filing ID 2022-001141268
- Business address
- 111 NE 1st St, 8th Floor, #88287, Miami, FL 33132, United States
- Representative in the EU
- Data Protection Representative Limited (trading as DataRep), 77 Camden Street Lower, Dublin, D02 XE80, Ireland. Email: datarequest@datarep.com (put “EXITO Media LLC” in the subject). Online form: datarep.com/data-request (נפתח בכרטיסייה חדשה). It also has an address in every other EU and EEA country: see all addresses.
- Representative in the UK
- Data Protection Representative Limited (trading as DataRep), 107-111 Fleet Street, London, EC4A 2AB, United Kingdom. Email: datarequest@datarep.com (put “EXITO Media LLC” in the subject). Online form: datarep.com/data-request (נפתח בכרטיסייה חדשה).
- Representative in Switzerland
- Data Protection Representative Limited (trading as DataRep), Leutschenbachstrasse 95, Zurich, 8050, Switzerland. Email: datarequest@datarep.com (put “EXITO Media LLC” in the subject). Online form: datarep.com/data-request (נפתח בכרטיסייה חדשה).
- Contact
- legal@exitomail.com